1. Introduction
Welcome to Zen Himalaya. We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you visit our website or book our vehicle and trekking services.
2. Information We Collect
We may collect and process the following data about you:
- Identity Data: Name and contact details you provide when filling out forms on our website.
- Contact Data: Email address, phone number, and WhatsApp details used to communicate with us.
- Usage Data: Information about how you use our website, pages visited, and time spent on the site.
3. Cookies and Tracking Technologies
We use cookies to improve your browsing experience. A cookie is a small file placed on your device. We use CookieYes to manage your cookie preferences and ensure compliance with global privacy regulations.
You can choose to accept or decline cookies through the CookieYes consent banner that appears when you first visit our site.
4. Third-Party Services
We use the following third-party services to analyze and improve our website performance:
- Google Analytics: We use Google Analytics to track and report website traffic. Google uses the data collected to track and monitor the use of our service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network.
- Google Search Console: We use this tool to monitor our site's presence in Google Search results and resolve technical issues. It collects anonymous search query and impression data.
- Formspree: We use Formspree to securely handle the submission of our contact and inquiry forms.
5. How We Use Your Data
We will only use your personal data for the following purposes:
- To process and manage your vehicle or trek bookings.
- To communicate with you regarding your inquiries or trips.
- To improve our website, services, and customer experiences using analytics data.
6. Data Security
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed.
7. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us at: info@zenhimalaya.com.